Our Focus
Our focus is on sustainable delivery of healthcare, where the emphasis is on care. Care of the people in the community you serve as well as the teams providing the care.
Our Services
Consulting
We help you problem solve and build bridges to your new vision of care.
Reviews
Our team can review health care related program effectiveness, giving you frank and fearless feedback.
Advisory
Thinking about new ways forward in delivering care? Have a chat to discuss potential gaps and issues or “better if…”
Directorships
Our team has board experience and can add value to your organisation’s stewardship with strategic thinking.
Innovation
We love testing new ideas which break the rules in traditional health care delivery. Be discontent with status quo!
Education
Our team delivers new learning with impact in many different media forms. Topics range from clinical to leadership to health professional self care.
We are problem solvers. Our aim is to listen to your needs and develop solutions that fit your individual situation.
How we do what we do
We connect with our clients and focus on the care they wish to provide.
Healthcare’s three challenges are chronic disease, care of the older person and burnout of the workforce.
However, the solutions to do this better are complex. It’s not as simple as pay the GP more. Paying more for the same will not result in better care.
Bollen Health works with over 2000 primary care clinicians in over 450 General Practices across Australia has delivered results by engaging clinicians to improve how they lead their practices to deliver better care.
To successfully do this we use the Quadruple Aim framework.
This helps us think differently about how to measure success in a healthcare business. It’s about improving:
The patient experience of care
The quality of care
The workday experience… Is there joy in work or are we burning out?
This all requires data… and not just the profit and loss numbers.
To build high performing teams, a healthcare business requires a culture of wellness and care… not just for the community it serves but for the people who work in it!
And this links to the important part of the model of care… improving selfcare and joy in work for the team.
That’s where we come in.