Practice Leadership Advantage
Our Program aims to increase the business and clinical leadership skills of GPs, Practice Managers and Primary Care Nurses.
Why this Program?
With the increase in chronic disease prevalence, and an ageing population, plus the healthcare workforce shortages there will be increased pressure on General Practice teams now and into the future. Clinician sustainability and business resilience are of paramount importance to deliver the care our community needs. This does not just happen…it requires leadership at a practice level to move from status quo.
Innovative and sustainable solutions are required to support local General Practices to move from surviving to thriving. To thrive means to adapt and flourish during times of change. A General Practice requires it’s ‘Adaptive Reserve’ to be nurtured by its leaders in order to make progress. The Practice Leadership Advantage (PLA) program coaches leaders to do this.
PLA aims to increase the business and clinical leadership skills of GPs, Practice Managers, Primary Care Nurses and Receptionists.
The Program
Program Intent
All our programs focus on leading improvement to achieve “Quadruple Aim” outcomes for each General Practice and the community it serves. Key elements of the “Quadruple Aim” are:
Improving the patient experience
Improving the quality of care / population health outcomes
Reducing the cost of care / improving General Practice financial sustainability
Improving the daily “ joy in work” experience / sustainability of the hardworking General Practice team.
Practice Leadership Advantage (PLA) Programs
Can be delivered either face to face in full day workshops, or via a series of 2.25 hour interactive Zoom meetings, or a combination of both.
Are supported by phone / zoom coaching for further professional development allowing practice owners / leaders confidential 1:1 time with either of the course program facilitators.
Encourage via the above mentioned coaching, more “how to” discussions to occur which may not be possible in the larger group sessions.
May attract 40 points for an Accredited Activity with the RACGP/ ACCRM 2020-2022 triennium if all components are completed by participants
Workbooks and predisposing readings are provided, making sure participants have copies of all course materials in turn triggering the participants reflections and helping people keep notes for the program and creating action lists
A range of leadership programs f rom Introduction to MasterClass are available. An individual prospectus for each program is available, with various delivery options described.
Practice team exhaused by the chaos of COVID-19?
There is a link to high performing primary care and practice sustainability.
Reduce stress levels by taking control of the workday. It’s about improving the system you work in and the team around you. Engaged leadership is required to make these changes and support your practice adaptive reserve.
Meet the Coaches
Over the past six years leading GP Dr Chris Bollen and Business Consultant Mr Rod Buchecker have presented this highly successful Program series to approximately 350 General Practices across 11 Primary Health Network regions around Australia. These have ranged from remote solo practices to regional and urban multi-doctor clinics.
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MBBS MBA FRACGP FACHSM MAICD
Chris is a GP, working at Oakden Medical Centre, South Australia, having completed MBA and Fellowship of Health Service Management and is also director BMP Healthcare Consulting, a company helping organisations to deliver safe and effective care. Areas of expertise include chronic disease management, doctors’ health, care of older people, the primary health care/ community/hospital interfaces, quality improvement and change leadership.
He has previously been CEO and Chair of several dynamic healthcare organizations plus a member of the Australian Commission on Safety and Quality in Healthcare Clinical Communications Advisory Group, the Primary Care Education Advisory group to Kidney Health Australia, Arthritis SA’s Education Advisory Committee and ReturntoWorkSA’s Medical Adviser.
Utilising research which shows the dissatisfaction of consumers with current models of care, Chris Bollen brings his experiences as a GP with an interest in chronic and complex healthcare needs, systems development and a view of healthcare through the lean thinking lens, to improve clinician and patient experiences of care.
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MAICD AMI CPM
Rod Buchecker is Chair of TEC 30 for The Executive Connection and an active member of the Australian Institute of Company Directors. He holds a variety of Board directorships and is Chair of the Burnside Hospital Foundation.
After 15 years as a Director of Clemenger BBDO Adelaide and eight years with Young and Rubicam and USP (DDB) Needham in Melbourne, Rod established his Adelaide based consulting practice in early 2009. Drawing on his experience he specialises in strategic brand management, consumer insight and leadership development and is one of Australia’s most highly regarded CEO coaches and business strategists.
Rod is an accredited facilitator for Patrick Lencioni’s “Five Behaviours of Cohesive Teams” and Wiley Publishing’s “Everything DiSC” personality profiling, and regularly presents to business leaders and teams all over Australia on these subjects.
He is a published author, releasing his first book “Perspectives on Focus- and why nothing happens without it” in early 2019 and publishing it again in 2020. He regularly posts on various business topics via LinkedIn and is currently working on volume two of “perspectives” set to be released in mid 2024.
Bollen Health and Rod Buchecker partner in the delivery of the Practice Leadership Advantage programs.