Practice Leadership Advantage
Our Program aims to increase the business and clinical leadership skills of GPs, Practice Managers, Primary Care Nurses and Receptionists.
Why this Program?
With the increase in chronic disease prevalence, and an ageing population, plus the healthcare workforce shortages there will be increased pressure on General Practice teams now and into the future. Clinician sustainability and business resilience are of paramount importance to deliver the care our community needs. This does not just happen…it requires leadership at a practice level to move from status quo.
Innovative and sustainable solutions are required to support local General Practices to move from surviving to thriving. To thrive means to adapt and flourish during times of change. A General Practice requires it’s ‘Adaptive Reserve’ to be nurtured by its leaders in order to make progress. The Practice Leadership Advantage (PLA) program coaches leaders to do this.
Meet the Presenters
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MBBS MBA FRACGP FACHSM MAICD
Chris is a GP, working at Oakden Medical Centre, South Australia, having completed MBA and Fellowship of Health Service Management and is also director BMP Healthcare Consulting, a company helping organisations to deliver safe and effective care. Areas of expertise include chronic disease management, doctors’ health, care of older people, the primary health care/ community/hospital interfaces, quality improvement and change leadership.
He has previously been CEO and Chair of several dynamic healthcare organizations plus a member of the Australian Commission on Safety and Quality in Healthcare Clinical Communications Advisory Group, the Primary Care Education Advisory group to Kidney Health Australia, Arthritis SA’s Education Advisory Committee and ReturntoWorkSA’s Medical Adviser.
Utilising research which shows the dissatisfaction of consumers with current models of care, Chris Bollen brings his experiences as a GP with an interest in chronic and complex healthcare needs, systems development and a view of healthcare through the lean thinking lens, to improve clinician and patient experiences of care.
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MAICD AMI CPM
Rod is Chair of TEC 30 for the Executive Connection, the world’s largest CEO network and a recognised executive mentor / business coach specialising in leadership development and optimising team performance.
Through his company Future Focus Asia Pacific, he helps companies find clarity on the things they need to focus on in order to succeed. With over 30 years experience in business Rod specialises in helping businesses connect their products and services to consumers.
He is a graduate of Harvard Business School’s Strategic Marketing Management in Boston and the prestigious Young & Rubicam Ad Skills Programme in New York. He is also an Ambassador for Thought Leaders Global, a leading Australian based learning organisation that helps change the way clever people think in order to commercialise their IP.
Program Intent
All our programs focus on leading improvement to achieve “Quadruple Aim” outcomes for each General Practice and the community it serves. Key elements of the “Quadruple Aim” are:
Improving the patient experience
Improving the quality of care / population health outcomes
Reducing the cost of care / improving General Practice financial sustainability
Improving the daily “ joy in work” experience / sustainability of the hardworking General Practice team.
The Program
Practice Leadership Advantage (PLA) Programs
Can be delivered either face to face in full day workshops, or via a series of 2.25 hour interactive Zoom meetings, or a combination of both.
Are supported by phone / zoom coaching for further professional development allowing practice owners / leaders confidential 1:1 time with either of the course program facilitators.
Encourage via the above mentioned coaching, more “how to” discussions to occur which may not be possible in the larger group sessions.
May attract 40 points for an Accredited Activity with the RACGP/ ACCRM 2020-2022 triennium if all components are completed by participants
Workbooks and predisposing readings are provided, making sure participants have copies of all course materials in turn triggering the participants reflections and helping people keep notes for the program and creating action lists
A range of leadership programs f rom Introduction to MasterClass are available. An individual prospectus for each program is available, with various delivery options described.
PLA aims to increase the business and clinical leadership skills of GPs, Practice Managers, Primary Care Nurses and Receptionists.
Practice team exhaused by the chaos of COVID-19?
There is a link to high performing primary care and practice sustainability.
Reduce stress levels by taking control of the workday. It’s about improving the system you work in and the team around you. Engaged leadership is required to make these changes and support your practice adaptive reserve.